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CCTV Operator

Job Functions:

  • Work in conjunction with the venue management to ensure compliance with all policies and procedures that relate to local, state, and federal laws and regulations.
  • Work directly with venue management regarding issues that require the attention of medical, security, or police
  • Log all two-way radio communication regarding security, medical, and police
  • Monitor venue CCTV during all phases of event to ensure safety of all parties on site
  • Maintain a log of all incidents that occur during each event
  • Investigates and resolves complaints via venue CCTV.
  • Monitors venue activity and informs department heads of potential deployment changes needed
  • Observe visitors, patrons, and employees via CCTV to preserve order and protect property.
  • Communicates pertinent information to the staff at pre show meetings.  
  • Ability to work with a diverse group of co-workers and develop strong working relationships across all departments.
  • Receive emergency and non-emergency calls and record significant information
  • Address problems and requests by transmitting information to the proper departments
  • Prioritize radio calls according to urgency and importance
  • Use radio communication to send crews to appropriate locations
  • Maintain logs and records of radio calls, activities and other information
  • This position is part-time, seasonal; requires evening and weekend availability.



  • High School Diploma or equivalent preferred.
  • At least 2 years of experience in a similar role preferred
  • Strong strategic thinking and creative problem-solving skills
  • Excellent verbal, written and interpersonal communication skills
  • Experience with CCTV software is strongly preferred
  • Acute sense of judgment, tact and diplomacy
  • A strong sense of teamwork and ability to execute programs
  • Ability to use standard office equipment
  • Proficient in Microsoft Office
  • NYS Security guard license

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